• For all inquires, you may message me here via the Contact page, on Facebook, Instagram or email me at cakemomma.bakery@gmail.com

• Please send inquires at least 2 weeks prior to pick up date if possible (if not sooner as I usually book up by then), especially for custom cake orders if special toppers/decor needs to be ordered. Cake Pops and Cake Balls are a multi day process so I cannot accept last minute orders on these unless I have extra dough from an order around the same time. For other orders, I will always try to fit you in if I can, but I am a full time momma as well.

• I will send a customized quote for the dessert(s) that you are looking for and confirm the desired pick up date.

• Once a quote is accepted by the client, I will then send an invoice to the email provided, to have the order paid in full or 50% if order total is $100+. Payment is due within 24 hours of invoice being sent. Payment will confirm your order and reserve your spot in my calendar.

• Cancellations: Due to the demand and the nature of custom desserts, the initial payment is non-refundable. With that said, I do understand when life happens & will take this into consideration depending on type of dessert and custom work that has been ordered. This will be done on a case by case basis, but cannot be guaranteed a refund.

• If your order is $100+, the remaining balance will be due 2 weeks prior to the pick up date. A payment link or invoice will be sent at that time. I will not start your order until full payment is received.

• Pick up dates can not always be changed due to my schedule so it is very important you communicate the correct date you will be picking up (vs the date of event if different).

• Delivery is available upon request. Set up is also available, both with additional fees that are determined by mileage & hours required for service.

• If ordering a cake or cake pops/balls, I will reach out to you with specific care instructions and to discuss any other questions the week of pick up. Ingredient labels will always be provided on the box or also upon request.

• Once the order is picked up or delivered, the client has sole responsibility for the care of their dessert. I will not be liable for post pick up/delivery damage, property damage, guest injury, allergic reactions, or harm caused by eating decor that is not edible.

• Finally, if you loved your dessert, I’d love to hear or see any feedback in my Review section located on my Facebook page or a tag within Facebook or Instagram. If you would like to share any photos from your event, send them to cakemomma.bakery@gmail.com. I’d love to feature them in a dedicated client photo album.

 

As always, thank you for considering Cake Momma for your dessert needs. It is an honor to create something special for you & your loved ones, special events or celebrations, or just because. If you have any questions, feel free to send me a message any time!​

Thank you,

Lisa Kuchinski, Cake Momma LLC